Accessibility statement for the Incrementum Housing Companies website
This accessibility statement applies to https://incrementumhousing.co.uk
This website is run by Incrementum Housing. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website
We know some parts of this website are not fully accessible:
- you cannot change colours, contrast levels or fonts
- you cannot modify the line height or spacing of text
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email feedback@incrementumhousing.co.uk
- call 01925 442030, phone lines are charged at a local rate.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email digital@warrington.gov.uk or call 01925 443322 and ask for a member of the communications team who will be able to help you.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Warrington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
We have an image of the site plan. You can contact Incrementum if you would like someone to help you access this content.
Non-compliance with the accessibility regulations
Element IDs are not unique
We are aware of duplicate element IDs and resolving the issue.
Headings are not structured
On the search results pages, we are aware of the pagination headings and resolving the issue
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
- A full review of all WCAG 2.1 AA issues as identified by our Siteimprove testing software
- This review found the issues in the CSV file
Preparation of this accessibility statement
This statement was prepared on 8 December 2021. It was last reviewed on 8 December 2021.
This website was last tested on 8 December 2021. The test was carried out by Warrington Borough Council web team using Siteimprove software and live user testing.